Privacy Policy

Last updated: November 2025

This Privacy Policy describes how GYMUZZI ("we", "our", or "us") collects, uses, and protects your personal information when you use our mobile application (the "App"). By using our App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a. Personal Information

We may collect the following information when you register or use the App:

  • Full Name
  • Email Address
  • Mobile Number
  • Profile Details
  • Device Information

b. Payment Information

When you add money to your wallet, payment processing is handled securely by our payment partners (such as Razorpay). We do not store your card, UPI, bank, or payment details on our servers.

c. Location Information

We may request access to device location only to improve app experience (such as showing nearby gyms). You may enable or disable this permission at any time.

2. How We Use Your Information

We use collected data to:

  • Create and manage your user account
  • Process wallet top-ups
  • Offer digital services inside the app
  • Improve app performance and user experience
  • Provide customer support
  • Maintain security and prevent fraud

3. Wallet and Payments

Wallet top-up transactions are processed securely through third-party payment gateways. After a successful wallet top-up, the amount is added to the App wallet and can be used only for in-app services.

4. Data Protection

We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

5. Sharing of Information

We do not sell or share your personal information with third parties, except:

  • Payment gateways for processing payments
  • Legal authorities when required
  • Service providers who help operate the App (under confidentiality agreements)

6. Your Rights

You may:

  • Access or update your profile information
  • Request deletion of your account
  • Disable location or notification access

7. Children's Privacy

The app is not intended for children under the age of 13.

8. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted within the App.

9. Contact Us

For questions or privacy requests, contact us:

Email: support@gymuzzi.com
Phone: +91 741-7977-160