Report Fraud
Help us maintain a safe and secure platform. If you've encountered fraudulent activity or suspicious behavior, report it immediately.
Report Fraudulent Activity
Common Fraud Types
- •Unauthorized transactions on your account
- •Fake gym listings or partner locations
- •Identity theft or account takeover
- •Phishing emails or suspicious links
- •Suspicious charges or billing errors
What Happens Next?
1. Immediate Review: Our security team reviews all fraud reports within 24 hours.
2. Investigation: We conduct a thorough investigation and may reach out for additional information.
3. Action Taken: Appropriate measures are taken including account suspension, refunds, or legal action.
4. Follow-up: You'll receive updates on the status of your report via email.
Emergency Contact
For urgent fraud cases requiring immediate attention:
Prevention Tips
Secure Your Account
Use strong passwords, enable 2FA, and never share your login credentials.
Verify Communications
We never ask for passwords via email. Verify official communications before responding.
Monitor Activity
Regularly check your transaction history and report any suspicious activity immediately.